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Shipping

    • Orders are processed within 1–3 business days of order confirmation.
    • Delivery times vary depending on the shipping carrier and destination city.
    • Customers are provided with a tracking number once the shipment is handed over to the courier.
    • Delivery times may vary during peak seasons and promotional periods.

Returns & Exchanges

    • Customers are eligible to request a return or exchange within 7 days of receiving the order in the event of a manufacturing defect or if the product arrives damaged.
    • The product must be unused and in its original condition.
    • Used or opened products cannot be returned in order to maintain health and quality standards.
    • Return requests are processed following inspection and confirmation that all conditions have been met.
    • Refunds are issued using the original payment method in accordance with the payment provider’s policy.
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Delivery And Refund Policy