Orders are processed within 1–3 business days of order confirmation.
Delivery times vary depending on the shipping carrier and destination city.
Customers are provided with a tracking number once the shipment is handed over to the courier.
Delivery times may vary during peak seasons and promotional periods.
Returns & Exchanges
Customers are eligible to request a return or exchange within 7 days of receiving the order in the event of a manufacturing defect or if the product arrives damaged.
The product must be unused and in its original condition.
Used or opened products cannot be returned in order to maintain health and quality standards.
Return requests are processed following inspection and confirmation that all conditions have been met.
Refunds are issued using the original payment method in accordance with the payment provider’s policy.